Privacy Policy

1. Who We Are

Menter AI is a trading name of Marketing Moguls, based in Llanelli, Wales. We operate the Menter AI business diagnostic platform at menterai.co.uk.

For the purposes of UK data protection law, Marketing Moguls is the data controller for personal information collected through this website.

If you have any questions about this policy or how we handle your data, please contact us at: hello@menterai.co.uk

2. What Information We Collect

When you use Menter AI, we collect the following information:

• •Your first name — To personalise your results and communications
• •Business name — To identify your business in your report
• •Business type — To contextualise your audit results
• •Location in Wales — To provide regionally relevant insights
• •Number of staff — To benchmark your results appropriately
• •Approximate weekly enquiries — To calculate your lead capture score
• •Email address — To send your results report and, with your consent, follow-up communications
• •Audit answers — Your responses to the 20 audit questions, used to generate your score and recommendations
• •Payment information — If you purchase full results, payment is processed securely by Stripe. We do not store card details.

3. How We Use Your Information

We use your information for the following purposes:

• •To generate your personalised business audit score and report
• •To send your PDF results report to the email address you provide
• •To follow up with information about services that may help address weaknesses identified in your audit
• •To improve the Menter AI platform and develop new features
• •To comply with our legal obligations

Our lawful basis for processing your data is legitimate interests (to provide the service you have requested) and, where applicable, contract performance (when you purchase full results).

4. Who We Share Your Data With

We do not sell your personal data. We share it only with the following trusted third parties who help us deliver our service:

• •Stripe — payment processing for full results purchases. Stripe is PCI-DSS compliant. See Stripe's Privacy Policy.
• •Email delivery provider — to send your results report. Your email address is shared only for this purpose.
• •Marketing Moguls team — to review audit completions and follow up with relevant service offers.

All third-party providers are required to handle your data securely and in accordance with UK data protection law.

5. How Long We Keep Your Data

We retain your audit data and contact information for up to 3 years from the date of your audit completion, unless you ask us to delete it sooner.

If you purchase full results, we retain payment records for 7 years to comply with UK financial regulations.

6. Your Rights

Under UK GDPR, you have the following rights:

• •Right to access — Request a copy of the personal data we hold about you
• •Right to rectification — Ask us to correct inaccurate data
• •Right to erasure — Ask us to delete your data (subject to legal obligations)
• •Right to restrict processing — Ask us to limit how we use your data
• •Right to portability — Receive your data in a machine-readable format
• •Right to object — Object to us processing your data for marketing purposes
• •Right to withdraw consent — Unsubscribe from marketing emails at any time

To exercise any of these rights, email us at hello@menterai.co.uk. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have mishandled your data.

7. Cookies and Analytics

Menter AI uses Plausible Analytics, a privacy-friendly analytics tool that does not use cookies or track individuals across websites. No personal data is collected through analytics.

We do not use advertising cookies or share data with advertising networks.

8. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our platform is served over HTTPS and payment processing is handled entirely by Stripe.

9. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us